SaaS ITSM for the CIO

CIOs are under pressure to do more with less, reduce costs and drive growth through innovation. The dawn of the SaaS age is driving a shift in the way CIOs approach these challenges by enabling them to move away from managing technologies and towards managing service supply chains that deliver outcomes that are responsive to the needs of the business.

What you will learn:

  • Find out how SaaS is driving a change in the CIO role
  • Why the focus should be on outcomes, not technology
  • Top-down benefits of SaaS
  • Why the myths about SaaS are just that - myths
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