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Digital Service Management: Drive rapid improvement with self-service, knowledge management, and smart automation

Webinar with Stephen Mann (ITSM.Tools)

10 quick ways to transform your IT service desk

Most IT service desks aspire to be better, faster, and cheaper; but what does your service desk need to do to go from good to great? In this webinar, Stephen Mann (ITSM.tools) explains practical ways you can drive IT service desk improvement spanning three digital ITSM capabilities – self-service, knowledge management, and automation.
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Presenter:

Stephen Mann, Principal Analyst and Content Director at ITSM.tools

Watch now to:

  • Understand the common challenges with self-service, knowledge management, and automation
  • Learn from past industry mistakes around them
  • Get practical advice on how to succeed with digital ITSM technologies
  • Find out what your AI strategy should cover
Around the world, Enterprise Business chooses Axios Systems for exceptional service management software solutions.

“The product works out of the box. With minimal configuration you’ll have exposure over your infrastructure to a level you’ve not had before, allowing you to make informed business decisions.“ 

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