Gartner research shows that enterprise IT maturity is stuck halfway up the 5-step ladder and is at an impasse. Our latest paper shows why maturity is more than just process improvement.
The seven factors contributing towards high maturity must be strongly harnessed to ensure progress and success that is not temporary.
Read the whitepaper to discover insights including:
- Ending break-fix and moving beyond legacy services
- Empowering people with the service process
- Creating a persuasive IT Service Vision
Complete the form on the right to access the whitepaper now