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Written by Rory Canavan, SAM Charter
This post concentrates on putting Cloud operations first, making the most of SaaS to drive efficiencies and higher productivity through leveraged ITSM.
In our previous blog post, “Secure your IT Services with ITOM basics”, we looked at how your organization can protect its IT assets through a comprehensive IT Security plan and a fully integrated ITOM Suite.
In our previous blog post, Integrating ITSM and ITOM, we discussed the importance of integrating IT Service Management and IT Operations Management in unlocking greater visibility, increased productivity and reduced costs within your organization.
The increased importance of “go-faster” mentality in IT Operations means that teams need to adapt to new ways of working whilst keeping an eye on operations and assets.