by Markos Symeonides, on 08-Feb-2021 13:15:00
A major manufacturer replaces ServiceNow with assyst to create a better service desk. 🕙 4m Customer Profile Multi-billion dollar manufacturer with over 6,000 staff and 100+ sites across 15 countries …
Read Storyby Markos Symeonides, on 02-Feb-2021 13:30:00
In 2005, we helped them transform from catalog shopping to pure-play digital business. Today, they're the UK's leading online retail group—and assyst is still helping them innovate. 🕙 3m Customer …
Read Storyby Markos Symeonides, on 01-Feb-2021 14:14:39
Worried about regulatory, security and license compliance? Modern ITSM automation enables a state of "continuous compliance"—giving you peace of mind (and more time to create new innovations). 🕙 5m Customer …
Read Storyby Markos Symeonides, on 29-Jan-2021 13:00:00
Global mining giant MMG transforms IT (and other service departments) through the centralized visibility and control they get from assyst. Read more about this Enterprise Service Management (ESM) success story …
Read Storyby Markos Symeonides, on 26-Jan-2021 13:42:42
Research from EMA shows 7% of IT people don't make a distinction between Virtual Agents and AI bots—but there are differences. To make quick progress with AI in ITSM, you …
Read Storyby Markos Symeonides, on 14-Dec-2020 13:51:50
Find out which ITSM topics were most popular with your peers. It's no surprise that ITIL 4 dominates the hit list for 2020. 🕙 3m What are the Four Dimensions …
Read Storyby Markos Symeonides, on 09-Dec-2020 14:00:00
Get free access to this Gartner report: Leverage 4 Domains of AITSM to Evolve ITSM Tools and Practices — for a limited time only. 🕙 3m What is AITSM? Initially, …
Read Storyby Markos Symeonides, on 07-Dec-2020 14:00:00
5 steps to delivering a great on-boarding experience, made simple with modern service management technology 🕙 5m Employee Onboarding is a Key Part of the Overall Employee Experience 45% of …
Read Storyby Markos Symeonides, on 25-Nov-2020 15:49:06
At Axios Systems we’re seeing growing demand from ServiceNow customers who’ve been burned by application overheads and unexpected price-hikes. Now they want technology that works, without the headaches. 🕙 3m …
Read Storyby Markos Symeonides, on 02-Nov-2020 14:00:00
The Gartner Magic Quadrant for ITSM Tools 2020 profiles 11 leading vendors in the enterprise ITSM software market. Download the complimentary report here: 🕙 1m If you're looking for a …
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