by Jordan MacIver, on 30-Apr-2019 10:22:25

The biggest event for Service Desk and IT Support professionals, SITS19, is almost upon us and we at Axios Systems are absolutely delighted to be opening the show once again …

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Topics:Event

by Stephen Brunsdon, on 06-Apr-2019 17:00:00

The transformational benefits of Enterprise Service Management (ESM) extend well beyond IT itself, delivering tangible improvements in the way departments such as Facilities, Finance and Human Resources (HR) operate day-to-day …

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Topics:ESM

by Stephen Mann, on 01-Apr-2019 14:30:42

Enterprise Service Management (ESM) – “the use of IT service management (ITSM) principles and capabilities in other business areas to improve performance, service, and outcomes” – continues to grow in …

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Topics:ESM

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