by Laura Herr, on 09-Jan-2020 16:01:52

Software license compliance and optimization is founded on knowing what you use According to an ITAM Review survey, 85% of organizations are over-licensed1. In other words, these organizations own more …

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by Markos Symeonides, on 02-Jan-2020 15:45:00

The 7 Guiding Principles of ITIL 4 are the key messages of ITIL. They are designed to guide decisions and actions so the people who are responsible for managing and …

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Topics:ITSMITIL 4Focus on valueStart where you areProgress iteratively with feedbackCollaborate and promote visibilityThink and work holisticallyKeep it simple and practicalOptimize and automate

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