by Markos Symeonides, on 28-Apr-2020 15:00:00

The 7 Guiding Principles of ITIL 4 are the key messages of ITIL. They are designed to guide decisions and actions so the people who are responsible for managing and …

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Topics:ITSMITIL 4Focus on value

by Martin Stewart, on 24-Apr-2020 15:00:00

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and …

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Topics:ITIL 4IT Service ManagementPartners and suppliers

by Martin Stewart, on 21-Apr-2020 15:00:00

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and …

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Topics:ITIL 4IT Service ManagementValue streams and processes

by Martin Stewart, on 17-Apr-2020 15:00:00

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and …

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Topics:ITIL 4IT Service ManagementInformation and technology

by Martin Stewart, on 14-Apr-2020 16:00:00

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and suppliers …

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Topics:ITIL 4IT Service ManagementOrganizations and people

by Markos Symeonides, on 06-Apr-2020 16:00:00

Like many of you, my organization moved swiftly to transition all employees to WFH across our global business which I am pleased to say went very well thanks to the readiness and …

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Topics:Self-ServiceService CatalogIT Service ManagementBusiness Continuity

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