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Brian Kerr

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RBS: Avoidable IT Issues and the Ripple Effect

Author: Brian Kerr
Published: 21 August 2017

We’ve all heard by now the issues Royal Bank of Scotland (RBS) is experiencing due to the malfunction of one of its payment programs during an upgrade and its effects on more than 17 million business and personal accounts. The good news is, the...

Categories: Insights, ITSM, ITIL

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