Markos Symeonides

Recent Posts by Markos Symeonides:

by Markos Symeonides, on 31-Aug-2017 17:29:00

This week, we welcome a guest blogger, Barclay Rae, ITSM mentor and ITSMTV host Right now in the ITSM industry, Service Catalogue is a hot topic. It’s the missing centrepiece in …

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Topics:ITSMFInsightsService Catalog

by Markos Symeonides, on 29-Aug-2017 17:31:00

John Weathington, President of Excellent Management Systems, recently posted a blog entitled IT service catalog best practices: Is not having one key to better IT? In it, he discusses the premise that …

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Topics:assystService CatalogAnalystGartner MQ

by Markos Symeonides, on 23-Aug-2017 15:23:00

Are IT departments in the “always-behind business?” In Thornton May’s latest article in Computerworld, he reports that most CIOs he comes across feel this way, and are under enormous pressure to …

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Topics:assystITSMInsightsSaaS

by Markos Symeonides, on 22-Aug-2017 16:42:00

This is the first in a six part series in which Axios Systems’s EVP Markos Symeonides discusses the top five headaches IT managers face when upgrading their ITSM solution. We asked IT …

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Topics:ITSMWhitepaperUpgrades

by Markos Symeonides, on 22-Aug-2017 16:41:00

In my previous post on Service Catalogs, I outlined why having one is important and what elements should feature in a good one. In this post, I will outline some of the common …

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Topics:WhitepaperVideoService Catalog

by Markos Symeonides, on 22-Aug-2017 16:24:00

This is the third in a six part series in which Axios Systems’s EVP Markos Symeonides discusses the top five headaches IT managers face when upgrading their ITSM solution. So now that …

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Topics:MigrationWhitepaperUpgradesIntegration

by Markos Symeonides, on 22-Aug-2017 16:21:00

This is the third in a six part series in which Axios Systems’s EVP Markos Symeonides discusses the top five headaches IT managers face when upgrading their ITSM solution. Now that we’ve …

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Topics:ITSMWhitepaperUpgrades

by Markos Symeonides, on 22-Aug-2017 09:43:00

We’ve all heard the adage “Nobody Ever Got Fired for Buying IBM.” Now this may have been true a decade or two ago, but not any longer. IT managers are …

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Topics:WhitepaperIT MaturityIT Investment

by Markos Symeonides, on 22-Aug-2017 09:23:00

IT departments are facing new pressures to align their services with business needs, develop standardized processes and improve internal customer satisfaction, all while keeping costs low. Arguably one of the …

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Topics:WhitepaperVideoService Catalog

by Markos Symeonides, on 20-Aug-2017 09:52:00

In an ongoing effort to bring our customers, partners and the industry as a whole, the latest and greatest information on ITSM and ITIL, Axios Systems has taken part in …

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Topics:ITSMVideoSocial IT ManagementCollaboration

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