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Stephen Brunsdon

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Improving IT Maturity: Moving from "Proactive" to "Service-aligned"

Author: Stephen Brunsdon
Published: 17 January 2018

In our previous blog post, Improving IT Maturity – Moving from “Committed” to “Proactive”, we looked at level 2 (Committed) organizations and how they can step up the IT maturity ladder to level 3 (Proactive).

Categories: IT Maturity

Improving IT Maturity: Moving from "Committed" to "Proactive"

Author: Stephen Brunsdon
Published: 16 January 2018

In our previous blog post, Improving IT Maturity – Moving from “Awareness” to “Committed”, we looked at level-1 organizations and how they can take a step up the IT maturity ladder to level 2 (Committed).

Categories: IT Maturity

Improving IT Maturity: Moving from "Awareness to Committed"

Author: Stephen Brunsdon
Published: 05 January 2018

In our previous blog post, Why IT Maturity Matters, we looked at why it’s so important for an IT organization to know how the status quo—in terms of current IT capabilities—measures up to what the business really needs.

Categories: IT Maturity

Improving IT Maturity: Why IT Maturity Matters

Author: Stephen Brunsdon
Published: 05 January 2018

IT maturity matters because IT matters

In the information age, business performance relies on IT excellence, which in turn relies on IT maturity. IT maturity comprises a set of capabilities—the IT organization’s ability to deliver outcomes.

These...

Categories: IT Maturity

Achieve workstation compliance with 99% reduction in effort via assyst

Author: Stephen Brunsdon
Published: 08 December 2017

Click image to enlarge

The importance of being able to effectively manage compliance within a large organization isn’t lost on the vast majority of the ITSM industry. But is achieving this easier said than done?

Protect your IT systems from cyber-crime by adopting an integrated ITSM-ITAM solution

Author: Stephen Brunsdon
Published: 07 December 2017

It’s hard to ignore the plight of modern-day IT, particularly among large global organizations. The surge in security breaches, license infringements and malware affecting businesses has been well-documented in the press, but how much can you do to...

Categories: assyst, ITSM, IT Security, ITAM, Video

Infographic: The top 5 ITSM challenges for the next 12 months

Author: Stephen Brunsdon
Published: 06 December 2017

 Summer is the busiest time of the year for the ITSM industry, and we at Axios are no different. The great news about this is that we get to meet you, the IT professional, to find out what you want from us and what challenges you are either...

Overcome 4 common business headaches with assyst ITAM

Author: Stephen Brunsdon
Published: 05 December 2017

In the face of growing security risks within the IT industry, how can your organization ensure it effectively manages assets across the business? The consequences of inefficient processes, limited focus and a lack of dedicated investment in...

How to generate 57% efficiencies in Service Delivery with SIAM adoption

Author: Stephen Brunsdon
Published: 04 December 2017

Until now, much of our knowledge about Service Integration and Management (SIAM) has been largely theoretical, with few practical use cases to analyse. Our latest case study on Italy’s largest Asset Management firm demonstrates the benefits your...

The power of SIAM: how can multi-sourcing revolutionize your service delivery?

Author: Stephen Brunsdon
Published: 03 December 2017

Strong metrics and customer-driven IT service is one of the key differentiators in an effective ITSM solution. The rise of Service Integration and Management (SIAM) offers your organization a way to revolutionize the way you deliver services to...

Categories: SIAM, ITAM, Podcast, ESM

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