Axios Blog

Latest Articles

Stephen Brunsdon

Recent Posts

ITSM toolset consolidation: consolidating what?

Author: Stephen Brunsdon
Published: 24 July 2018

Consolidating multiple systems isn’t just about removing redundant technology. Each has its own ecosystem of IT people and processes (and sometimes end user communities)—many of which overlap.

Categories: ITSM

Why consolidate your ITSM toolset?

Author: Stephen Brunsdon
Published: 17 July 2018

Whatever the reason an organization has acquired a tangle of ITSM tools, the symptoms are the same: duplication of data, processes, admin, integration and upgrade efforts.

Categories: ITSM

6 Steps for Consolidating Multiple ITSM Tools

Author: Stephen Brunsdon
Published: 22 June 2018
Categories: ITSM

Create and Maintain a Supported Software Catalog

Author: Stephen Brunsdon
Published: 26 April 2018

How mature are your Software Asset Management operations? Find out for yourself with our complimentary assessment survey.

Categories: ITOM, ITSM, SAM, SAM Charter

Support & Maintenance Review

Author: Stephen Brunsdon
Published: 26 April 2018
Categories: ITOM, ITSM, SAM, SAM Charter

KPIs in SAM

Author: Stephen Brunsdon
Published: 26 April 2018
Categories: ITOM, ITSM, SAM, SAM Charter

The Bermuda Triangle of SAM

Author: Stephen Brunsdon
Published: 26 April 2018

Written by Rory Canavan, SAM Charter

Categories: ITOM, ITSM, SAM

Joiners, Movers and Leavers & SAM

Author: Stephen Brunsdon
Published: 26 April 2018

Written by Rory Canavan, SAM Charter

Categories: ITOM, ITSM, SAM, SAM Charter

Trend 4: Cloud First

Author: Stephen Brunsdon
Published: 26 March 2018

 Trend 3 in our 5 part series looked at Utilizing AI to save money.

This post concentrates on putting Cloud operations first, making the most of SaaS to drive efficiencies and higher productivity through leveraged ITSM.

Categories: Cloud, Blog

Trend 3: Utilizing AI to save money

Author: Stephen Brunsdon
Published: 26 March 2018

In our previous blog post, “Secure your IT Services with ITOM basics”, we looked at how your organization can protect its IT assets through a comprehensive IT Security plan and a fully integrated ITOM Suite.

Categories: Automation, Blog

Latest 5 articles