Stephen Brunsdon

Recent Posts by Stephen Brunsdon:

by Stephen Brunsdon, on 26-Apr-2018 11:38:45

Written by Rory Canavan, SAM Charter The professional silos that have sprung up in IT, resulting from the focus of attention demanded to take Information Security, Service Management or Software Asset …

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Topics:ITOMITSMSAMSAM Charter

by Stephen Brunsdon, on 26-Apr-2018 11:38:40

Written by Rory Canavan, SAM Charter I was lucky enough to be invited recently to speak at the SDI Conference in Birmingham, UK, alongside Kylie Fowler (Thank you to Stephen Mann …

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Topics:ITOMITSMSAMSAM Charter

by Stephen Brunsdon, on 26-Apr-2018 11:38:36

Written by Rory Canavan, SAM Charter While I was acclimatizing to life after the RN, I spent four years at the University of Plymouth studying Computing & Informatics. The primary goal …

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Topics:ITOMITSMSAM

by Stephen Brunsdon, on 26-Apr-2018 11:38:25

Written by Rory Canavan, SAM Charter If you have adopted a service management framework that is feed-forward in nature and driven by stringent KPIs to have hardware and software assets …

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Topics:ITOMITSMSAMSAM Charter

by Stephen Brunsdon, on 26-Mar-2018 07:00:00

Trend 3 in our 5 part series looked at Utilizing AI to save money. This post concentrates on putting Cloud operations first, making the most of SaaS to drive efficiencies …

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Topics:CloudBlog

by Stephen Brunsdon, on 26-Mar-2018 07:00:00

In our previous blog post, “Secure your IT Services with ITOM basics”, we looked at how your organization can protect its IT assets through a comprehensive IT Security plan and …

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Topics:AutomationBlog

by Stephen Brunsdon, on 26-Mar-2018 07:00:00

In our previous blog post, Integrating ITSM and ITOM, we discussed the importance of integrating IT Service Management and IT Operations Management in unlocking greater visibility, increased productivity and reduced …

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Topics:assystITOMBlog

by Stephen Brunsdon, on 26-Mar-2018 07:00:00

The increased importance of “go-faster” mentality in IT Operations means that teams need to adapt to new ways of working whilst keeping an eye on operations and assets. An integrated …

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Topics:ITOMITSMBlog

by Stephen Brunsdon, on 26-Mar-2018 07:00:00

The final part in our blog series concentrates on optimizing a Digital Workplace and creating an agile environment which improves communication throughout your organization. A Digital Workplace is brought to …

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Topics:BlogDigital Workplace

by Stephen Brunsdon, on 20-Feb-2018 17:12:34

With IT shops under increasing pressure to align with and ultimately integrate into the business, IT needs practical technology to support their ITSM journey. After all, service management can’t exist …

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Topics:SaaS

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