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Axios Blog / Analyst

by Martin Stewart, on 14-Nov-2018 17:11:11

In software development, technical debt is the future cost of picking an easy solution now over a better one that takes more time and effort to build. It’s about getting …

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Topics:AnalystReplacement

by Stephen Mann, on 30-Oct-2018 16:07:45

As discussed in our previous blog, ITSM tool use and replacement landscapes are changing all the time. Either organizations are using the same tool for years, or they are stuck …

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Topics:ITSMESMReplacementAnalyst

by Stephen Brunsdon, on 26-Oct-2018 16:00:00

Believe it or not, IT service management (ITSM) tools have now been commercially available for three decades. And much has changed – technology-wise – in this time, from the technologies …

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Topics:ITSMESMReplacementAnalyst

by Patrice Burnside, on 26-Oct-2017 15:18:00

Have you heard the good news? Axios Systems have been named a'champion' in enterprise service desk software. That impartial recognition comes from Info-Tech Research Group, a full-service IT analyst firm in …

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Topics:InsightsESMAnalyst

by Markos Symeonides, on 29-Aug-2017 17:31:00

John Weathington, President of Excellent Management Systems, recently posted a blog entitled IT service catalog best practices: Is not having one key to better IT? In it, he discusses the premise that …

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Topics:AnalystGartner MQService Catalogassyst