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Trend 3: Utilizing AI to save money

Author: Stephen Brunsdon
Published: 26 March 2018

In our previous blog post, “Secure your IT Services with ITOM basics”, we looked at how your organization can protect its IT assets through a comprehensive IT Security plan and a fully integrated ITOM Suite.

Categories: Automation, Blog

ITSM Best Practice - Driving Efficiencies

Author: Dr Nigel Martin
Published: 06 October 2017

Service Management best practice must deliver tangible business benefits. In the second of our infographics we have highlighted the successes you can achieve with the right service management solution. If you missed our first infographic on...

Enterprise Service Management - The opportunity for IT

Author: Martin Stewart
Published: 02 October 2017
To continue with the theme of Enterprise Service Managemen t (ESM), this week we look at the opportunities it presents to IT.

 The IT department is a center for service management excellence within the business. IT is the most complex service...

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