by Stephen Brunsdon, on 02-Dec-2017 12:22:00
Our collection of informative whitepapers provide clarity on the ways you can combat some of the leading ITSM challenges facing the industry this year. In following these practices, organizations can …
Read Storyby Stephen Brunsdon, on 27-Nov-2017 12:49:00
2016 may be winding down for many, but the ITSM industry never stops evolving. With a New Year of continued innovation and development just around the corner, now is the …
Read Storyby Stephen Brunsdon, on 24-Nov-2017 12:57:00
It may come as a surprise to you that despite global IT spending lying at a staggering $3.4 trillion USD, more than half of projects across organizations fail1. Building an …
Read Storyby Patrice Burnside, on 09-Nov-2017 14:26:00
Have you started writing an IT business case? Or have you already produced a business case for IT innovation, but want to ensure you've covered all your bases? Building an …
Read Storyby Patrice Burnside, on 08-Nov-2017 14:34:00
Did you know? On average, strategic CIOs earn $167,000 more than functional CIOs.[1] If you're committed to making your IT program more strategic, mature your approach with actionable advice in …
Read Storyby Patrice Burnside, on 02-Nov-2017 14:48:00
If there's one thing everyone in the service management community has in common, it's how incredibly busy we are, day in, day out. On the one hand, we are fortunate …
Read Storyby Dr Nigel Martin, on 21-Oct-2017 15:30:00
Many businesses today aren’t just supported by technology – they’re defined by technology. In digitally-defined companies like Facebook and Amazon, the ROI of technology is indisputable, yet most organizations have …
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