Axios Blog / Digital Workplace

Peer support is happening in your organization. It’s happening in every organization. Yet research firm Gartner Inc. say only 1%-5% of enterprise organizations are working to track and govern peer …

When your service desk is facing many thousands of incidents and service requests, presenting home workers with a self-service web portal is essential to ensuring your people can get the …

The spread of the Covid-19 virus has driven a shift to home working at scale, creating new challenges for service desks and accelerating the need for digital service desk capabilities Covid-19 …

Millions of people are working at home for the first time for weeks now—some are working for organizations that previously told them that “It can’t be done”. Now that this …

Your employees have never needed as much support as they do now. For most organizations, this is reflected in a sharp increase of the number of IT tickets and requests—relating …

The final part in our blog series concentrates on optimizing a Digital Workplace and creating an agile environment which improves communication throughout your organization. A Digital Workplace is brought to …