by Martin Stewart, on 13-May-2019 15:02:06
IT service management (ITSM) and IT operations management (ITOM) are two essential parts of the IT value chain. IT infrastructure and operations (I&O), looked after by IT operations, is the …
Read Storyby Patrice Burnside, on 09-Nov-2017 14:26:00
Have you started writing an IT business case? Or have you already produced a business case for IT innovation, but want to ensure you've covered all your bases? Building an …
Read Storyby Markos Symeonides, on 11-Sep-2017 17:10:00
This week, we have a guest blog post from George Spalding, Executive VP at Pink Elephant. Will Moving IT to a Service-Centric Mindset Really Make Business Users Happy? Well…the short …
Read Storyby Markos Symeonides, on 19-Aug-2017 09:53:00
A few weeks ago we had the pleasure of sponsoring a webinar presented by George Spalding, Executive Vice President of PINK Elephant. The session “The Phenomenon of Social Media—How will it Impact your …
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