by Markos Symeonides, on 26-Aug-2020 13:00:00
The Service Value Chain is the operating model for ITIL 4. But what does this really mean? We look at what it is, how it works, and how you can …
Read Storyby Markos Symeonides, on 18-Aug-2020 13:45:00
The Service Value System is the core of ITIL 4. In this article, we'll walk you through it to help you understand what it is, why it's important, and how it …
Read StoryEnterprise Service Management
IT Operations Management