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The importance of being able to effectively manage compliance within a large organization isn’t lost on the vast majority of the ITSM industry. But is achieving this easier said than done?
Achieve workstation compliance with 99% reduction in effort via assyst
Author:
Stephen Brunsdon
Published:
08 December 2017
Infographic: The top 5 ITSM challenges for the next 12 months
Author:
Stephen Brunsdon
Published:
06 December 2017
Summer is the busiest time of the year for the ITSM industry, and we at Axios are no different. The great news about this is that we get to meet you, the IT professional, to find out what you want from us and what challenges you are either...
Service Management best practice must deliver tangible business benefits. In the second of our infographics we have highlighted the successes you can achieve with the right service management solution. If you missed our first infographic on...
ITSM Best Practice - Driving Customer Satisfaction
Author:
Dr Nigel Martin
Published:
05 October 2017
Service Management best practice must deliver tangible business benefits. In the first of two infographics we have highlighted the successes achieved by a selection of our customers.
Replacing your current ITSM solution? Part 1 – Drivers for replacements
Author:
Markos Symeonides
Published:
10 September 2017
Research from Forrester indicates that 2 out of 3 business users are unhappy with what they get from IT, and 1 in 3 IT people are unhappy with their ITSM solution. Coincidence? Or is the wrong ITSM solution half the problem? Running IT services...