assyst Blog / Innovation

by Candice Arnold, on 13-Jan-2022 09:48:14

Our customers always tell us that speed and agility are the keys to success. They need to operate and adapt more quickly than the competition to stay ahead. To do …

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Topics:InnovationEnterprise Service ManagementHyperautomationHyperinnovation

by Candice Arnold, on 04-Jan-2022 16:00:00

When Edwin Land, co-founder of Polaroid said, “Someone is going to make your product obsolete. Make sure it’s you,” he knew what he was talking about. It’s an immutable truth …

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Topics:InnovationEnterprise Service ManagementHyperautomationHyperinnovation

by Candice Arnold, on 29-Nov-2021 17:36:13

At IFS, we’re incredibly excited to be announcing the latest version of our popular enterprise service management (ESM) platform: IFS assyst. This is the first release of the platform since assyst became part of the IFS portfolio—and …

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Topics:ITSMESMInnovationIT Service ManagementTransformationEnterprise Service Management

by Markos Symeonides, on 09-Jul-2020 14:00:00

Research from Microsoft shows that over half (56%) of organizations are doing something with AI, yet only 24% of business leaders say they have a defined AI strategy. Most organizations …

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Topics:ITILService DeskInnovationAIChatbotFocus on value

by Dr Nigel Martin, on 18-Oct-2017 15:35:00

We often think of innovation as something that causes disruptive, big-bang changes in the way people work, or distinctly new products (or services) offered to customers - but this is only half …

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Topics:How-to GuideInnovation

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