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Axios Blog / Insights

by Stephen Brunsdon, on 29-Nov-2017 12:30:00

After almost 30 years of evolution in service management we appear at last to be on the precipice of revolution. With competing pressures on CIOs to deliver greater efficiencies, business …

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Topics:InsightsTrendsITIL

by Stephen Brunsdon, on 27-Nov-2017 12:49:00

2016 may be winding down for many, but the ITSM industry never stops evolving. With a New Year of continued innovation and development just around the corner, now is the …

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Topics:InsightsITSMBusiness CaseITAMSelf-Service

by Stephen Brunsdon, on 26-Nov-2017 12:50:00

Enterprise Service Management (ESM) is far from new, but the need for its implementation in organizations now is greater than ever. The evolution of technology and escalation of business and …

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Topics:InsightsITSMFESM

by Stephen Brunsdon, on 23-Nov-2017 13:14:00

What are the 7 key attributes that high performing organizations share? Learn what they are and how to incorporate them into your own programme as IT in the Park returns …

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Topics:InsightsEventSelf-Service

by Stephen Brunsdon, on 12-Nov-2017 13:57:00

Effective service delivery puts the customer first. In adopting this approach, your organization can transform IT from its traditional tech-support origins to a service catalyst capable of accelerating business performance. This strategy revolutionizes the role of …

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Topics:InsightsEventIT MaturityStrategy

by Patrice Burnside, on 11-Nov-2017 14:01:00

In the age of IT consumerization, you're always under pressure to deliver rapid and stable business system development. But, with speed comes risk. Meet the challenge with best-practice ITSM advice …

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Topics:InsightsSharon TaylorResources

by Patrice Burnside, on 08-Nov-2017 14:34:00

Did you know? On average, strategic CIOs earn $167,000 more than functional CIOs.[1] If you're committed to making your IT program more strategic, mature your approach with actionable advice in …

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Topics:InsightsSelf-ServiceITAMSaaSBusiness Case

by Patrice Burnside, on 26-Oct-2017 15:18:00

Have you heard the good news? Axios Systems have been named a'champion' in enterprise service desk software. That impartial recognition comes from Info-Tech Research Group, a full-service IT analyst firm in …

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Topics:InsightsESMAnalyst

by Patrice Burnside, on 24-Oct-2017 15:25:00

Scotland might be known worldwide for our haggis and tartan, but there’s another tremendous export that Axios are proud to be pioneers in: digital technologies. Holyrood.com — Scotland’s award-winning current …

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Topics:Insights

by Dr Nigel Martin, on 17-Oct-2017 15:41:00

IT leaders are under pressure to improve services and IT performance. IT continues to take a large chunk of the company’s budget, yet things seem to stay the same. Business …

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Topics:InsightsITSMMigration