by Martin Stewart, on 23-Mar-2020 15:45:00
IT environments are complex and fragmented There is no doubt that organizations today struggle with the complexity of their IT environments. Under pressure to provide more (and better) IT services to their …
Read Storyby Martin Stewart, on 15-Jul-2019 14:54:59
The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and suppliers …
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