by Hannah Mandapat, on 29-Apr-2022 13:44:03
ITSM (IT Service Management) refers to the complete process of delivering IT services to end-users, ensuring they align with an organization’s key business goals and provide great value to customers …
Read Storyby Candice Arnold, on 29-Nov-2021 17:36:13
At IFS, we’re incredibly excited to be announcing the latest version of our popular enterprise service management (ESM) platform: IFS assyst. This is the first release of the platform since assyst became part of the IFS portfolio—and …
Read Storyby Martin Stewart, on 24-Apr-2020 15:00:00
The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and …
Read Storyby Martin Stewart, on 21-Apr-2020 15:00:00
The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and …
Read Storyby Martin Stewart, on 17-Apr-2020 15:00:00
The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and …
Read Storyby Martin Stewart, on 14-Apr-2020 16:00:00
The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and suppliers …
Read Storyby Markos Symeonides, on 06-Apr-2020 16:00:00
Like many of you, my organization moved swiftly to transition all employees to WFH across our global business which I am pleased to say went very well thanks to the readiness and …
Read Storyby Martin Stewart, on 23-Mar-2020 15:45:00
IT environments are complex and fragmented There is no doubt that organizations today struggle with the complexity of their IT environments. Under pressure to provide more (and better) IT services to their …
Read Storyby Martin Stewart, on 15-Jul-2019 14:54:59
The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and suppliers …
Read StoryEnterprise Service Management
IT Operations Management