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Axios Blog / ITAM

by Stephen Brunsdon, on 07-Dec-2017 10:24:00

It’s hard to ignore the plight of modern-day IT, particularly among large global organizations. The surge in security breaches, license infringements and malware affecting businesses has been well-documented in the …

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Topics:VideoIT SecurityITSMITAMassyst

by Stephen Brunsdon, on 05-Dec-2017 12:30:00

In the face of growing security risks within the IT industry, how can your organization ensure it effectively manages assets across the business? The consequences of inefficient processes, limited focus …

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Topics:WhitepapersITAMIT SecurityCMDB

by Stephen Brunsdon, on 03-Dec-2017 12:01:00

Strong metrics and customer-driven IT service is one of the key differentiators in an effective ITSM solution. The rise of Service Integration and Management (SIAM) offers your organization a way …

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Topics:PodcastSIAMESMITAM

by Stephen Brunsdon, on 30-Nov-2017 12:25:00

Increasing service expectations, automation, budget, business alignment and efficiency: how can your IT organization consolidate these leading ITSM trends into a single end-to-end service management service this year? More importantly, …

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Topics:WhitepapersSIAMESMITAM

by Stephen Brunsdon, on 27-Nov-2017 12:49:00

2016 may be winding down for many, but the ITSM industry never stops evolving. With a New Year of continued innovation and development just around the corner, now is the …

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Topics:InsightsITSMBusiness CaseITAMSelf-Service

by Stephen Brunsdon, on 19-Nov-2017 13:19:00

Summertime is here, but there is no sign of a vacation for the IT industry as it continues to develop and cultivate business success. Increased emphasis on customer experience and …

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Topics:WhitepaperTrendsITAMSelf-ServiceUser Experience

by Patrice Burnside, on 10-Nov-2017 14:23:00

If you don’t optimize your IT asset portfolio today, will your organization still exist tomorrow? An estimated four in five organizations have suffered a recent data security breach, with more …

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Topics:WhitepaperPodcastITAMITSM

by Patrice Burnside, on 08-Nov-2017 14:34:00

Did you know? On average, strategic CIOs earn $167,000 more than functional CIOs.[1] If you're committed to making your IT program more strategic, mature your approach with actionable advice in …

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Topics:InsightsSelf-ServiceITAMSaaSBusiness Case

by Patrice Burnside, on 05-Nov-2017 14:40:00

As an IT champion, you're no doubt skilled at multitasking and always looking for ways to improve your knowledge of the fast-moving field of service management. That's why we've produced …

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Topics:PodcastWhitepaperESMStrategyITAM

by Patrice Burnside, on 30-Oct-2017 14:59:00

After surveying more than 260 large enterprises about their IT budgets, a key set of challenging truths have emerged: Only 7% of IT professionals in the US expect an IT …

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Topics:WhitepaperITAM