Axios Blog

Latest Articles

Create and Maintain a Supported Software Catalog

Author: Stephen Brunsdon
Published: 26 April 2018

How mature are your Software Asset Management operations? Find out for yourself with our complimentary assessment survey.

Categories: ITOM, ITSM, SAM, SAM Charter

Support & Maintenance Review

Author: Stephen Brunsdon
Published: 26 April 2018
Categories: ITOM, ITSM, SAM, SAM Charter

KPIs in SAM

Author: Stephen Brunsdon
Published: 26 April 2018
Categories: ITOM, ITSM, SAM, SAM Charter

The Bermuda Triangle of SAM

Author: Stephen Brunsdon
Published: 26 April 2018

Written by Rory Canavan, SAM Charter

Categories: ITOM, ITSM, SAM

Joiners, Movers and Leavers & SAM

Author: Stephen Brunsdon
Published: 26 April 2018

Written by Rory Canavan, SAM Charter

Categories: ITOM, ITSM, SAM, SAM Charter

Trend 1: Integrating ITSM and ITOM

Author: Stephen Brunsdon
Published: 26 March 2018

The increased importance of “go-faster” mentality in IT Operations means that teams need to adapt to new ways of working whilst keeping an eye on operations and assets.

Categories: ITOM, ITSM, Blog

Protect your IT systems from cyber-crime by adopting an integrated ITSM-ITAM solution

Author: Stephen Brunsdon
Published: 07 December 2017

It’s hard to ignore the plight of modern-day IT, particularly among large global organizations. The surge in security breaches, license infringements and malware affecting businesses has been well-documented in the press, but how much can you do to...

Categories: assyst, ITSM, IT Security, ITAM, Video

Infographic: The top 5 ITSM challenges for the next 12 months

Author: Stephen Brunsdon
Published: 06 December 2017

 Summer is the busiest time of the year for the ITSM industry, and we at Axios are no different. The great news about this is that we get to meet you, the IT professional, to find out what you want from us and what challenges you are either...

7 in ’17: the key ITSM goals and challenges this year

Author: Stephen Brunsdon
Published: 28 November 2017

ITSM trends for 2017 are seemingly endless: CMDB, Software Asset Management (SAM), Service Catalog, automation, knowledge management, customer satisfaction, metrics and SIAM are all on the rise. But which of the “7 in ‘17” should your...

Best of ITSM: the 9 most popular topics of 2016

Author: Stephen Brunsdon
Published: 27 November 2017

2016 may be winding down for many, but the ITSM industry never stops evolving. With a New Year of continued innovation and development just around the corner, now is the perfect time to reflect on the best resources from the past 12 months from...

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