by Martin Stewart, on 06-Jul-2020 13:30:00
Great knowledge management doesn't happen by accident. To succeed, knowledge must become a part of the way people work—by integrating capture and use into IT and business processes. Knowledge is …
Read Storyby Markos Symeonides, on 15-May-2020 15:00:00
The 7 Guiding Principles of ITIL 4 are the key messages of ITIL. They are designed to guide decisions and actions so the people who are responsible for managing and …
Read Storyby Markos Symeonides, on 02-Jan-2020 15:45:00
The 7 Guiding Principles of ITIL 4 are the key messages of ITIL. They are designed to guide decisions and actions so the people who are responsible for managing and …
Read StoryEnterprise Service Management
IT Operations Management