Axios Blog / Process Optimization

by Markos Symeonides, on 21-Aug-2020 13:30:00

Imagine if the phones stopped ringing. Imagine if you had time to deal with the repeat issues that have been bugging your service desk team forever. Imagine you could finally …

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Topics:Service DeskProcess OptimizationOptimize and automateWell-beingDetect-and-correctTransformationRunbook Automation

by Patrice Burnside, on 03-Nov-2017 14:44:00

Process optimization: this is the top opportunity for improving service management in 2016, according to more than 100 service management experts who participated in our research. Do your goals resonate with …

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Topics:TrendsWhitepaperProcess Optimization

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