Axios Blog / Service Value Chain

by Markos Symeonides, on 04-Sep-2020 13:15:00

"Value" is one of the most frequently used (and frequently misunderstood) words in business. Why? Because we all want it, but it means different things to different people. ITIL 4 …

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Topics:Customer SatisfactionITIL 4Service Value ChainValue

by Markos Symeonides, on 26-Aug-2020 13:00:00

The Service Value Chain is the operating model for ITIL 4. But what does this really mean? We look at what it is, how it works, and how you can …

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Topics:ITIL 4PracticesService Value SystemGovernanceService Value Chain

by Markos Symeonides, on 18-Aug-2020 13:45:00

The Service Value System is the core of ITIL 4. In this article, we'll walk you through it to help you understand what it is, why it's important, and how it …

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Topics:ITIL 4Value streams and processesOrganizations and peopleInformation and technologyPartners and suppliersPracticesService Value SystemGovernanceService Value Chain

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