by Markos Symeonides, on 28-May-2021 13:45:00
Struggling to keep up with the latest ITSM best practices? Get up to speed with this 60 minute ITIL 4 primer. Part of our Making ITIL 4 Simple series. 🕙 …
Read Storyby Markos Symeonides, on 26-Aug-2020 13:00:00
The Service Value Chain is the operating model for ITIL 4. But what does this really mean? We look at what it is, how it works, and how you can …
Read Storyby Markos Symeonides, on 18-Aug-2020 13:45:00
The Service Value System is the core of ITIL 4. In this article, we'll walk you through it to help you understand what it is, why it's important, and how it …
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