assyst Blog / Social IT Management

by Dr Nigel Martin, on 23-Oct-2017 15:26:00

Capture versus Creation When thinking about knowledge management, the traditional approach is to think about the processes you will need to create knowledge content. How do you squeeze knowledge out …

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Topics:Knowledge Management5 Minute BriefingSocial IT Management

by Dr Nigel Martin, on 22-Oct-2017 15:28:00

IT needs to harness social technology with a clear purpose. Enterprise collaboration tools are gaining traction in other areas of the business and the benefits of a more “social” business are becoming …

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Topics:5 Minute BriefingSocial IT ManagementCollaboration

by Markos Symeonides, on 09-Sep-2017 17:22:00

Communication channels – once few, now many – are converging into a “macro system” of IT support to service Business Users across an array of channels, touch points and devices …

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Topics:ITSMUser ExperienceInsightsSocial IT Management

by Markos Symeonides, on 02-Sep-2017 17:28:00

IT is evolving once again. We moved from mainframe to PC to web, then to SaaS, and more recently to smaller portable devices such as smartphones and tablets. IT people …

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Topics:WhitepaperSaaSSocial IT Management

by Markos Symeonides, on 20-Aug-2017 09:52:00

In an ongoing effort to bring our customers, partners and the industry as a whole, the latest and greatest information on ITSM and ITIL, Axios Systems has taken part in …

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Topics:ITSMVideoSocial IT ManagementCollaboration

by Markos Symeonides, on 19-Aug-2017 09:53:00

A few weeks ago we had the pleasure of sponsoring a webinar presented by George Spalding, Executive Vice President of PINK Elephant. The session “The Phenomenon of Social Media—How will it Impact your …

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Topics:George SpaldingInsightsPink ElephantSocial IT Management

by Markos Symeonides, on 16-Aug-2017 10:03:00

As social media becomes more engrained into the everyday life of the consumer, it is also becoming more pervasive within the enterprise as a means to capture pertinent data that …

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Topics:assystInsightsSocial IT Management

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