assyst Blog / Transformation

by Candice Arnold, on 14-Dec-2021 12:31:09

The Forrester WaveTM: Enterprise Service Management, Q4 2021 evaluates the 15 most significant Enterprise Service Management (ESM) vendors across a set of 22 criterion. IFS assyst is named a Leader …

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Topics:ESMAnalystTransformationEnterprise Service Management2021Forrester Wave

by Candice Arnold, on 29-Nov-2021 17:36:13

At IFS, we’re incredibly excited to be announcing the latest version of our popular enterprise service management (ESM) platform: IFS assyst. This is the first release of the platform since assyst became part of the IFS portfolio—and …

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Topics:ITSMESMInnovationIT Service ManagementTransformationEnterprise Service Management

by Markos Symeonides, on 21-Aug-2020 13:30:00

Imagine if the phones stopped ringing. Imagine if you had time to deal with the repeat issues that have been bugging your service desk team forever. Imagine you could finally …

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Topics:Service DeskProcess OptimizationOptimize and automateWell-beingDetect-and-correctTransformationRunbook Automation

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