Axios Blog / Value streams and processes

by Markos Symeonides, on 18-Aug-2020 13:45:00

The Service Value System is the core of ITIL 4. In this article, we'll walk you through it to help you understand what it is, why it's important, and how it …

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Topics:ITIL 4Value streams and processesOrganizations and peopleInformation and technologyPartners and suppliersPracticesService Value SystemGovernanceService Value Chain

by Markos Symeonides, on 07-Aug-2020 15:15:00

Are you struggling to make sense of what's new in ITIL 4? The cosmologist Carl Sagan said "You have to know the past to understand the present"—so to help understand where …

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Topics:ITIL 4Value streams and processesOrganizations and peopleInformation and technologyPartners and suppliersPracticesProcessITIL 3ITIL 2

by Markos Symeonides, on 03-Aug-2020 14:00:00

ITIL 3 talked about processes, ITIL 4 talks about practices. This isn't just a semantic change. So why is it important? This article is part of our Making ITIL 4 …

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Topics:ITIL 4Value streams and processesOrganizations and peopleInformation and technologyPartners and suppliersPracticesProcessITIL 3ITIL 2

by Martin Stewart, on 21-Apr-2020 15:00:00

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and …

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Topics:ITIL 4IT Service ManagementValue streams and processes

by Martin Stewart, on 15-Jul-2019 14:54:59

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes Information and technology Partner and suppliers …

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Topics:ITSMITIL 4IT Service ManagementValue streams and processesOrganizations and peopleInformation and technologyPartners and suppliers

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