by Stephen Brunsdon, on 07-Dec-2017 10:24:00
It’s hard to ignore the plight of modern-day IT, particularly among large global organizations. The surge in security breaches, license infringements and malware affecting businesses has been well-documented in the …
Read Storyby Stephen Brunsdon, on 24-Nov-2017 12:57:00
It may come as a surprise to you that despite global IT spending lying at a staggering $3.4 trillion USD, more than half of projects across organizations fail1. Building an …
Read Storyby Stephen Brunsdon, on 21-Nov-2017 13:16:00
One of the most important constants of the ITSM market is evolution. As a heavily dynamic industry, IT relies on forecasts, trends and research statistics to ensure customer requirements are …
Read Storyby Patrice Burnside, on 09-Nov-2017 14:26:00
Have you started writing an IT business case? Or have you already produced a business case for IT innovation, but want to ensure you've covered all your bases? Building an …
Read Storyby Markos Symeonides, on 22-Aug-2017 16:41:00
In my previous post on Service Catalogs, I outlined why having one is important and what elements should feature in a good one. In this post, I will outline some of the common …
Read Storyby Markos Symeonides, on 22-Aug-2017 09:23:00
IT departments are facing new pressures to align their services with business needs, develop standardized processes and improve internal customer satisfaction, all while keeping costs low. Arguably one of the …
Read Storyby Markos Symeonides, on 20-Aug-2017 09:52:00
In an ongoing effort to bring our customers, partners and the industry as a whole, the latest and greatest information on ITSM and ITIL, Axios Systems has taken part in …
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