Axios blog

Axios Blog

Latest Articles

Overcome 4 common business headaches with assyst ITAM

Author: Stephen Brunsdon
Published: 05 December 2017

In the face of growing security risks within the IT industry, how can your organization ensure it effectively manages assets across the business? The consequences of inefficient processes, limited focus and a lack of dedicated investment in...

How to generate 57% efficiencies in Service Delivery with SIAM adoption

Author: Stephen Brunsdon
Published: 04 December 2017

Until now, much of our knowledge about Service Integration and Management (SIAM) has been largely theoretical, with few practical use cases to analyse. Our latest case study on Italy’s largest Asset Management firm demonstrates the benefits your...

ITSM Whitepapers: overcoming ITSM headaches in 2017

Author: Stephen Brunsdon
Published: 02 December 2017

Our collection of informative whitepapers provide clarity on the ways you can combat some of the leading ITSM challenges facing the industry this year. In following these practices, organizations can better deliver service excellence while aligning...

Incorporating SIAM to improve your Supply Chain Management

Author: Stephen Brunsdon
Published: 01 December 2017

How can your organization revolutionize the way it delivers a service to your customers? Reactionary processes are yesterday’s news. Today, it is all about streamlining the supply chain and building IT for IT through Service Integration and...

What is SIAM and what can it do for your IT organization?

Author: Stephen Brunsdon
Published: 30 November 2017

Increasing service expectations, automation, budget, business alignment and efficiency: how can your IT organization consolidate these leading ITSM trends into a single end-to-end service management service this year?


More importantly, the...

Categories: Whitepapers, SIAM, ESM, ITAM

What are you doing to enhance the IT service experience?

Author: Stephen Brunsdon
Published: 25 November 2017

Understanding the needs of your customers is part and parcel of making an organization successful. Identifying what customers need and why they need it is key to delivering good IT service experience. But do you know how they want to utilize...

Strengthen your business with effective customer experience

Author: Stephen Brunsdon
Published: 20 November 2017

World-class customer experience is critical to any business. Meet the customers’ demands and you are likely to retain them. Fail to do so and you may lose them to competitors.

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