In our previous blog post, Integrating ITSM and ITOM, we discussed the importance of integrating IT Service Management and IT Operations Management in unlocking greater visibility, increased productivity and reduced costs within your organization.
Let’s now look at how ITOM can be utilized to better protect your IT services in the face of data threats.
High-profile security breaches such as those that affected National Health Service (NHS) in the UK and Uber are just the tip of the iceberg. Cyberattacks like these confirm that relative inactivity to potential threats is no longer enough.
The importance of integrating both ITSM and ITOM is two-fold. Not only will your IT organization be able to generate greater clarity on business operations and save money by removing redundant software, it will also ensure your policies are enforced to keep end-points secure and available so that business users are not disrupted by security incidents.
So with hacking, data breaching and crypto-worms on the rise, how can your organization best prepare itself to enhance IT security?
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Want to learn more about the 2018 ITSM Trends? Read our other blog posts in the series:
- Trend 1: Integrating ITSM and ITOM
- Trend 3: Utilizing AI to save money
- Trend 4: Cloud First
- Trend 5: Optimizing a Digital Workplace
Want to get all the 2018 Trends in one place? Read the full whitepaper: “The 5 key ITSM goals to help drive operational efficiencies in 2018”