The final part in our blog series concentrates on optimizing a Digital Workplace and creating an agile environment which improves communication throughout your organization.

 A Digital Workplace is brought to life by a combination of strategic planning, operational management and effective governance, high end-user experience and a secure and flexible technology in the background.

It’s no wonder organizations aim to implement such a model to suit their own business requirements.

Much like a physical workplace, for a digital workplace to work efficiently there needs to be sufficient buy-in from staff and management alike, regardless of whether the integration of services and tools are present.

To be successful, you need to put specific emphasis on creating a virtual equivalent of the physical workplace which has accessibility, the right back-end reporting, is intuitive and, most importantly, has integration between departments.

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Further Reading

Want to get all the 2018 Trends in one place? Read the full whitepaper: “The 5 key ITSM goals to help drive operational efficiencies in 2018”