IT disconnected from the businessFrom a business perspective, IT needs to support long-term plans to maintain marketplace competitiveness. For this, you need to produce contextualized, relevant reporting insights.

But where does reporting begin? At CMDB level. Your CMDB must be designed and populated to reflect the appropriate business requirements. If you don’t get this right, you’ll have to start again.

Read the whitepaper to discover:

  • Checklists to guide CMDB creation
  • Why teams often need two CMDB iterations
  • How the Service Catalog can aid CMDB improvement
 
Complete the form on the right to access the whitepaper now