Many of us are aware of the benefits of extending service management beyond IT.

But where do you start? Having a solid strategy is critical, as is gaining a better understanding about how your internal business services work. Jump-start the process with these handy ESM podcasts.

From the podcasts, you’ll discover:

  • The benefits of service management beyond IT
  • How to plan an ESM adoption process
  • How to mobilize the key people
 
Complete the form on the right to access both resources as podcasts or PDFs.