Many of us are aware of the benefits of extending service management beyond IT.
But where do you start? Having a solid strategy is critical, as is gaining a better understanding about how your internal business services work. Jump-start the process with these handy ESM podcasts.
From the podcasts, you’ll discover:
- The benefits of service management beyond IT
- How to plan an ESM adoption process
- How to mobilize the key people
Complete the form on the right to access both resources as podcasts or PDFs.