Become "2025 Ready" with the following recommendations from Gartner:
- Redefine the role and value proposition of ITOM within your enterprise.
- Realign ITOM tool investments around experience management, delivery automation and performance analysis.
- Reinvigorate ITOM with updated roles, organizational structures and incentives.
"Gartner, IT Operations Management 2025: Shift to Succeed, 30 October 2018, Terrence Cosgrove, Colin Fletcher" , "Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved."