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Making Social IT Work

Building a Social IT Service Desk

Building a Social Service Desk

Social IT is cutting edge, but many organizations are struggling with where to start and how to make the theory work in practice. 

This whitepaper clearly explains the key concepts behind Social IT and how they can be applied to deliver tangible benefits – better communication, better alignment, better knowledge sharing, better support, more productivity and happier IT customers.

 

In this whitepaper you'll find out:

  • What is Social IT
  • The key concepts you need to understand
  • What’s in the Social IT “toolset”
  • Key questions you need to ask to get things moving
  • Top tips for success
 
Complete the form on the right to access the whitepaper now
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