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How-to guide

Service Desk and ITSM tool consolidation

ITSM Consolidation Guide

Are you struggling to get value from a tangle of legacy ITSM tools? According to EMA research, over 50% of large enterprises are managing multiple Help Desks.

In the digital age, IT departments need agility. Yet half of IT departments are bogged down with IT tools maintenance. IT departments need to consolidate, standardize and streamline to eliminate waste, reduce costs and accelerate innovation.

Read the guide to find out:

  • 7 compelling reasons for consolidation
  • 4 critical elements of a consolidation project
  • 6 steps to success
Complete the form on the right to access the guide now
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