In this webinar, Kevin Patterson, Business Solutions Consultant at Axios Systems, dives into the question ‘How far up the IT maturity ladder is your organization?’

The answer to this might not be obvious at first, but it is one which you need to answer to pick the ITSM tool that is right for you.

In this webinar you can learn about:

  • Why understanding IT maturity is key to relevant ITSM technology
  • What IT maturity looks like at each step on the path to IT excellence
  • Typical technology requirements at each stage of IT maturity

Presented by: Kevin Patterson, Axios Systems

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Kevin Patterson is an Information Technology consultant with over 17 years’ experience in a wide spectrum of IT roles and industries. Starting his technical career as a Service Desk Analyst and progressing through an IT Operations path has given him firsthand experience with the struggles faced by today's IT organizations. Kevin is currently working as Business Solutions Consultant for Axios Systems. As part of this team he is responsible for the delivery of ITSM & ITOM solution to Axios customers worldwide. Armed with Axios Systems' premier ITSM & ITOM solution, assyst, he brings a unique balance of Process architecture and technology experience to each of his client engagements.