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ITSM Whitepaper

Service catalog: Are you the master or slave?

Service Catalog Implementation

Are you about to implement a Service Catalog?

Deploying a simple and accurate Service Catalog will help your IT organization effectively manage service demand and gain credibility within the business.

Sharon Taylor, Chief Architect of ITIL® v3, explores the art of Service Catalog management; how to create a Service Catalog and what to avoid; the challenges, benefits and 5 top tips on setting it up and improving it.

In this whitepaper you will learn:

  • How to create a Service Catalog
  • Industry best practice - some practical advice
  • Which areas will require more resource
Complete the form on the right to access the whitepaper now
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