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Why "Digital Engagment" is Critical for Support...and how to Achieve it

Webinar with Pink Elephant and Axios Systems

How we continue to work together while apart

Early in 2020 the world’s largest “unofficial” work from home experiment began, with many traditional office workers being forced to work remotely for the first time in their career. This experience may be the catalyst that transforms our working and engagement models into “digital as the new norm”. Many organizations learned early that they were not prepared for increased pressure on the Service Desk and have struggled to service demand. The organizations which have been successful have benefitted from a solid foundation of communication, collaboration and digital engagement mindset.

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Presenters: 
Troy DuMoulin(100x100)
Troy DuMoulin, VP R&D of Pink Elephant

Kevin Patterson

 

Kevin Patterson, Business Development Manager of Axios Systems

In this webinar we will discuss how ITSM and a shared portal can help:

  • Keep remote workers up to date on critical information
  • Drive rapid adoption of unfamiliar remote working apps
  • Empower home workers with a library of self-support materials
  • Open up peer collaboration and support
  • Solve the challenges faced by remote IT workers
  • Tips, tricks, and pitfalls to avoid
Around the world, Enterprise Business chooses Axios Systems for exceptional service management software solutions.

“The product works out of the box. With minimal configuration you’ll have exposure over your infrastructure to a level you’ve not had before, allowing you to make informed business decisions.“ 

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